Once your order is placed, it is immediately processed by our system and forwarded to our Shipping Department.
How We Pack
Most manufacturers send us their products in sealed bags with respective boxes in folded form (flat boxes). These are shipped by us in the same way. Packing products in flat form prevents contents from damage during shipping.
Model kits from Academy, Airfix, Combrig, Hasegawa, Heller, Hobby Boss and Trumpeter come already packaged inside sealed boxes. These are double-boxed for shipping.
Please see the following pictures as an example of our packing procedure:
All orders are shipped within 1-2 business days. All items from your order are packed as ONE parcel. In order to save you money we don’t divide your order into many parcels like some other web stores may do. After the parcel has been shipped, you will receive an email confirmation from us.
We ship by Registered Air Mail.
The exact shipping cost is calculated when you click on Checkout button in your Shopping Cart.
Also, please note that we offer free shipping for the orders in excess of the following amounts:
- Europe, North East, Middle East, India, Russia - USD130.00
- USA, Canada - USD150.00
- Central and South America, South-East Asia, Africa - USD180.00
- Australia, New Zealand - USD250.00
Delivery time depends on your location.
Europe, North East, Middle East, India, Russia, USA, Canada – 1-3 weeks
Central and South America, South-East Asia, Africa – 3-5 weeks
Australia, New Zealand – 4-6 weeks
Track & Trace
Please use the following list of postal services around the world to track the parcels:
- Bosnia and Herzegowina
- Costa Rica
- Czech Republic
- El Salvador
- Hong Kong
- New Zealand
- Russian Federation
- Saudi Arabia
- Slovakia (Slovak Republic)
- South Africa
- South Korea
- United Arab Emirates
- United Kingdom
- United States
- Viet Nam